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Refund Policy

Refund and Re-Examination Policy


The NEBB Institute, LLC reserves the right to cancel an event due to low enrollment or other circumstances which would make the event non-viable. If NEBB cancels an event, registrants will be offered a full refund. Should circumstances arise that result in the postponement of an event, NEBB has the right to either issue a full refund or transfer registration to the same event at the new, future date.

Class attendance cancellations received within 14 days of registration may be eligible to receive a full refund less $50 service fee.  Cancellations received after the stated deadline will not be eligible for a refund. Cancellations will be accepted via phone, fax or e-mail, and must be received by the stated cancellation deadline. All refund requests must be made by the attendee or credit card holder.  Refund requests must include the name of the attendee and/or transaction number. Refunds will be credited back to the original credit card used for payment.  

Unless specifically stated on registration materials, the deadline to receive a refund for your registration is 30 business days before the event. Registration cancellations received prior to the deadline may be eligible to receive a refund less a $75 service fee. Cancellations received after the stated deadline will not be eligible for a refund. Refunds will not be available for registrants who choose not to attend an event.


Re-Examination Policy

Each student must pass a final examination to be given at the end of the period of classroom instruction. A passing grade is 75% of the examination questions.  In the event that a student does not receive a passing grade, he/she has the ability to audit the course materials at another time and place as may be determined by the International Society of Business Appraisers by attending another class at no charge.  Also, the student may retake the examination without attending a subsequent class but he/she must provide a proctor will agree to independently receive the test from ISBA headquarters and oversee the student during the time spent retaking the exam.